Privacy Policy

Introduction

Welcome to Xodralinvim. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our art jam services.

We take your privacy seriously and are dedicated to handling your personal data responsibly. By using our website and services, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us using the information provided at the end of this document.

This Privacy Policy applies to all information collected through our website, as well as any related services, sales, marketing, or events. We encourage you to read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will handle it.

Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about our services, when you participate in activities on the website, or otherwise when you contact us. The personal information we collect depends on the context of your interactions with us and the website, the choices you make, and the services and features you use.

The personal information we collect may include the following categories:

Contact Information: We collect names, email addresses, phone numbers, and mailing addresses when you fill out our contact forms, make inquiries, or book sessions with us.
Communication Data: We retain records of correspondence when you contact us via email, phone, or through our website contact form, including the content of your messages and our responses.
Booking Information: When you book an art jam session, we collect information necessary to process your reservation, including preferred dates, group size, and any special requirements or preferences you share with us.
Payment Information: If you make purchases or payments through our services, we may collect payment card details and billing information. Note that payment processing is handled by secure third-party payment processors, and we do not store complete credit card information on our servers.
Technical Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website. This data helps us improve our services and user experience.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services. These purposes include:

Service Delivery: Processing bookings, managing reservations, and delivering our art jam sessions and related services to you.
Communication: Responding to your inquiries, sending booking confirmations, providing updates about our services, and sending administrative information such as changes to our terms or policies.
Marketing: With your consent, sending promotional communications about new services, special offers, and events that may interest you. You can opt out of marketing communications at any time.
Website Improvement: Analyzing how visitors use our website to improve functionality, user experience, and content relevance.
Legal Compliance: Meeting our legal obligations, resolving disputes, and enforcing our agreements.
Security: Protecting our website, services, and users from fraudulent, unauthorized, or illegal activity.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: When you have given us explicit permission to process your personal information for specific purposes, such as receiving marketing communications.
Contract Performance: When processing is necessary to fulfill our contractual obligations to you, such as providing booked services.
Legitimate Interests: When processing serves our legitimate business interests that are not overridden by your rights, such as improving our services and maintaining website security.
Legal Obligation: When processing is required to comply with applicable laws and regulations.

Information Sharing and Disclosure

We may share your information in the following situations:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, hosting services, and analytics. These providers have access only to the information necessary to perform their functions and are obligated to maintain confidentiality.
Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if such disclosure is reasonably necessary to protect our rights, property, or safety, or that of our users or the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. These measures include encryption, secure servers, firewalls, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

We regularly review and update our security practices to ensure the ongoing confidentiality, integrity, and availability of your data. Our staff receives training on data protection and privacy practices.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

Access: You have the right to request copies of your personal information we hold.
Rectification: You have the right to request correction of inaccurate or incomplete personal information.
Erasure: You have the right to request deletion of your personal information under certain circumstances.
Restriction: You have the right to request restriction of processing of your personal information under certain circumstances.
Data Portability: You have the right to request transfer of your personal information to another organization or directly to you under certain circumstances.
Objection: You have the right to object to processing of your personal information under certain circumstances.
Withdrawal of Consent: Where we rely on consent as the legal basis for processing, you have the right to withdraw consent at any time.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

Xodralinvim
4130 Parklake Ave, Ste 400, Raleigh, NC 27612
Phone: +1 919 782 4455
Email: correspondence@xodralinvim.world

We are committed to working with you to address any concerns you may have about our privacy practices and will respond to your inquiry as promptly as possible.